1. Who We Are
CT999Game is an online gaming platform operated at ct999game.ws and targeted primarily at players in Pakistan. For the purposes of this Privacy Policy, CT999Game is the data controller responsible for your personal information — meaning we determine how and why your data is collected and processed.
CT999Game operates under a gaming licence issued by its regulatory authority. Our data handling practices are designed to comply with applicable data protection obligations, including those relevant to operating a licensed online gaming platform serving Pakistani users.
Our registered contact for privacy-related matters is reachable at support@ct999game.ws. We designate this contact to handle all data subject requests, complaints, and privacy queries from Pakistani players.
Data Controller: CT999Game (ct999game.ws) · Contact: support@ct999game.ws · Response time: Within 5 business days for privacy matters
2. Personal Data We Collect
CT999Game collects the following categories of personal data from players. We have kept this list deliberately specific — we only collect categories that have a clear purpose in operating your account or meeting our legal obligations.
| Data Category |
Specific Examples |
Why We Collect It |
| Identity Data |
Full name, date of birth, CNIC number, selfie photo |
Age verification, KYC compliance, fraud prevention |
| Contact Data |
Mobile number, email address |
Account login, OTP verification, support communications |
| Financial Data |
Easypaisa / JazzCash number, bank account details, card last 4 digits |
Processing deposits and withdrawals, AML compliance |
| Transaction Data |
Deposit history, withdrawal history, bet records, bonus claims |
Account management, dispute resolution, regulatory reporting |
| Technical Data |
IP address, device type, operating system, browser type, session duration |
Security monitoring, fraud detection, platform optimisation |
| Usage Data |
Pages visited, games played, features used, click paths |
Platform improvement, responsible gaming monitoring |
| Communications Data |
Support chat transcripts, email correspondence |
Quality assurance, dispute resolution, training |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health conditions, or political opinions unless directly required by our responsible gaming obligations (for example, if you voluntarily disclose a gambling-related health concern to our support team).
3. How We Collect Your Data
CT999Game collects personal data through the following methods:
3.1 Direct Collection
When you register an account at CT999Game, you directly provide your name, date of birth, mobile number, email address, and chosen password. When you complete KYC verification, you upload identity documents. When you make a deposit, you provide payment details. When you contact our support team, you provide whatever information is relevant to your query. All of this data is provided directly and voluntarily by you.
3.2 Automated Collection
When you access and use the CT999Game platform, we automatically collect technical data including your IP address, device identifiers, operating system version, browser type, and session activity logs. This data is collected via cookies, server logs, and our fraud detection systems. It begins the moment you visit the CT999Game website, regardless of whether you are logged into an account.
3.3 Third-Party Sources
CT999Game may receive data about you from third-party sources including payment processors (who confirm transaction statuses), identity verification providers (who confirm document authenticity), and fraud screening services (who provide risk scores based on technical signals). This data supplements what you provide directly and is used only for the purposes described in this policy.
4. How CT999Game Uses Your Personal Data
CT999Game uses your personal data only for the following purposes. For each purpose, we have identified the legal basis under which we process your data.
- Account management and platform operation: Creating and maintaining your CT999Game account, processing bets, recording game outcomes, managing bonuses. (Legal basis: Contract performance)
- Payment processing: Handling deposits from and withdrawals to your Easypaisa, JazzCash, or bank account. (Legal basis: Contract performance)
- Identity verification and KYC compliance: Verifying your identity, age, and payment method ownership as required by our licensing obligations. (Legal basis: Legal obligation)
- Anti-money laundering and fraud prevention: Monitoring transactions and account activity for unusual patterns that may indicate fraud, money laundering, or account compromise. (Legal basis: Legal obligation + Legitimate interest)
- Responsible gaming: Monitoring player behaviour to identify potential gambling-related harm and applying responsible gaming tools where appropriate. (Legal basis: Legal obligation + Legitimate interest)
- Customer support: Responding to your queries, resolving disputes, and improving support quality through communication review. (Legal basis: Contract performance + Legitimate interest)
- Platform improvement: Analysing usage patterns to improve navigation, game availability, and feature design. (Legal basis: Legitimate interest)
- Marketing communications: Sending you information about CT999Game promotions, new games, and special offers. (Legal basis: Consent — opt-out available at any time)
We do not use your data for: Building advertising profiles for sale to third parties, targeting you with non-CT999Game advertisements, or making automated decisions that have significant legal effects on you without human oversight.
5. Who CT999Game Shares Your Data With
CT999Game shares your personal data only with parties that have a legitimate need to receive it in order to provide services to you or to us. We do not sell personal data to any third party under any circumstances.
5.1 Payment Processors
To process your deposits and withdrawals, CT999Game must share payment-related data with the relevant service provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank for IBFT transactions, or your card network for Visa/Mastercard transactions. These providers are subject to their own privacy policies and data protection obligations. CT999Game shares only the minimum data necessary for the transaction to be processed.
5.2 Identity Verification Providers
CT999Game uses specialised third-party identity verification services to confirm the authenticity of CNIC documents and other identity documents submitted during KYC. These providers process your identity data on our behalf under strict data processing agreements that limit how they may use your information.
5.3 Live Casino Studio Partners
When you play live casino games at CT999Game — live Baccarat, live Blackjack, live Roulette, or similar games — the game is streamed from a licensed studio operated by a provider such as Evolution Gaming or Pragmatic Play Live. These providers may process technical session data (IP address, device type) for their own fraud and fair play monitoring. They do not receive your financial data or CNIC information from CT999Game.
5.4 Regulatory and Legal Authorities
CT999Game is required by its licensing conditions and by applicable law to share certain data with regulatory authorities upon request. This includes transaction records, account history, and identity verification documents in the context of anti-money laundering investigations, tax reporting, or criminal enquiries from law enforcement. CT999Game complies with all lawful requests from Pakistani authorities and its licensing jurisdiction.
5.5 Fraud Prevention and Security Services
CT999Game uses automated fraud detection services that analyse account and transaction data to identify risk patterns. These services operate under data processing agreements and are prohibited from using CT999Game player data for any purpose other than the fraud prevention service they provide to us.
No data sales, ever: CT999Game has never sold personal data to a third-party advertiser, data broker, or marketing company — and we commit never to do so. If this policy ever changes in that regard, you will be notified in advance and given the opportunity to withdraw consent or close your account before any such sharing takes place.
6. Cookies & Tracking Technologies
CT999Game uses cookies and similar tracking technologies when you access the platform. Here is a straightforward breakdown of what we use and why.
Essential Cookies
These cookies are required for the CT999Game platform to function. They maintain your login session, store your game preferences, and ensure that the betting interface operates correctly. You cannot opt out of essential cookies without disabling your ability to use the platform.
Analytical Cookies
CT999Game uses analytics tools to understand how players use the platform — which pages are most visited, where players encounter difficulties, and how the game lobby is navigated. This data is collected in anonymised or aggregated form where possible. You may opt out of analytical cookies through your browser settings without affecting your ability to use CT999Game.
Security Cookies
CT999Game's fraud detection systems use cookies and device fingerprinting to identify unusual login patterns or suspicious transaction sequences. These cookies are part of our commitment to protecting your account and are essential to the platform's security infrastructure.
Most modern browsers allow you to manage cookie preferences through their settings menus. Blocking essential cookies will impair your ability to use CT999Game. For instructions on managing cookies in your specific browser, consult your browser's help section.
7. Data Security at CT999Game
CT999Game implements the following security measures to protect your personal data:
- 256-bit SSL encryption on all data transmitted between your device and the CT999Game platform — the same standard used by online banking services
- Encrypted storage for all sensitive documents, including CNIC scans and payment account records
- Role-based access controls ensuring that only authorised CT999Game staff can access player data, and only to the extent their role requires
- Two-factor authentication available for all player accounts to protect against unauthorised login
- Regular penetration testing conducted by independent security firms to identify and address vulnerabilities
- Automated anomaly detection that flags unusual access patterns to our security team for manual review
Despite these measures, no internet-based platform can guarantee absolute security against all possible threats. In the event of a data breach that poses a risk to your rights and freedoms, CT999Game will notify affected players promptly and take all reasonable steps to contain and remediate the breach.
You also have a responsibility to protect your account — use a strong, unique password for CT999Game, enable two-factor authentication, and never share your login credentials with anyone. CT999Game will never ask for your password through any communication channel.
8. How Long We Keep Your Data
CT999Game retains personal data for as long as necessary to fulfil the purposes described in this policy and to comply with legal and regulatory obligations. The following retention periods apply:
- Active account data (name, contact details, account preferences): retained for the duration of your account plus 5 years after closure
- Transaction records (deposits, withdrawals, bet history): retained for 7 years from the date of each transaction, as required for financial record-keeping and AML compliance
- Identity documents (CNIC copies, selfies): retained for 5 years after account closure or 7 years from the last transaction, whichever is later
- Support communications: retained for 3 years from the date of the communication
- Technical and session logs: retained for 2 years from collection for security and fraud monitoring purposes
- Anonymised analytics data: may be retained indefinitely as it cannot be linked back to any individual player
When data reaches the end of its retention period, CT999Game deletes it securely or anonymises it so that it can no longer be associated with any individual player.
9. Your Data Rights
As a player at CT999Game, you have the following rights over your personal data. To exercise any of these rights, contact us at support@ct999game.ws. We will respond within 30 days.
1
Right of Access
You have the right to request a copy of all personal data CT999Game holds about you. We will provide this in a clear, readable format within 30 days of receiving your verified request. We may ask you to confirm your identity before providing this information to prevent data from being disclosed to the wrong person.
2
Right to Rectification
If any personal data CT999Game holds about you is inaccurate or incomplete, you have the right to request that we correct it. For most account details, you can update this information directly within your CT999Game account settings. For identity documents and financial data, please contact support.
3
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal data. This right is not absolute — CT999Game may be legally required to retain certain data (such as transaction records) regardless of your deletion request. Where deletion is not possible in full, we will explain what can and cannot be deleted and why.
4
Right to Restrict Processing
You can request that CT999Game restricts the processing of your personal data in certain circumstances — for example, if you believe data is inaccurate and want processing paused while we verify it. During a restriction period, we will only store the data and will not process it for any other purpose.
5
Right to Withdraw Consent
Where CT999Game processes your data on the basis of your consent — specifically, for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before you withdrew it. Marketing opt-out can be done via the unsubscribe link in any marketing email or by contacting support.
6
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service if you wish. This right applies to data you provided directly to CT999Game and that we process automatically on the basis of your consent or contract performance.
10. Marketing Communications
With your consent, CT999Game may send you marketing communications about new games, promotions, special offers, and platform updates. You can indicate your preference during account registration and update it at any time through your CT999Game account settings.
CT999Game sends marketing communications through the following channels, and you can opt out of each independently:
- SMS: Promotional messages to your registered mobile number. Opt out by replying STOP to any SMS from CT999Game.
- Email: Promotional emails to your registered email address. Each marketing email contains an unsubscribe link at the bottom.
- In-platform notifications: Promotional messages displayed within the CT999Game interface when you are logged in. These can be disabled in your account notification settings.
Opting out of marketing communications does not affect transactional communications — you will still receive important account notifications such as deposit confirmations, withdrawal approvals, verification requests, and security alerts regardless of your marketing preferences.
CT999Game does not share your contact details with any third party for their own marketing purposes. If you receive a communication that claims to be from CT999Game but that you did not expect, please contact support@ct999game.ws to verify its authenticity before clicking any links.
11. Minors and Data Protection
CT999Game is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of our KYC process and is applied before the first withdrawal and upon request at any time during the account lifecycle.
If CT999Game discovers that an account belongs to a person under the age of 18, the account will be immediately closed, all data associated with the account will be deleted as quickly as legally permissible, and any deposited funds will be returned to the originating payment method. Winnings generated by an underage player will be forfeited.
If you believe a minor may have registered at CT999Game, please report this to support@ct999game.ws immediately. We will investigate and take appropriate action promptly.
12. Changes to This Privacy Policy
CT999Game may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or changes to the services we offer. When material changes are made, we will:
- Update the "Last Updated" date at the top of this document
- Publish the revised policy at ct999game.ws/privacy-policy
- Notify registered players by email or in-platform notification when the changes affect how we use data you have already provided
Minor clarifications or corrections that do not change the substance of how we use your data may be made without notification, though the "Last Updated" date will always reflect the most recent revision.
Your continued use of CT999Game after the effective date of a material policy change constitutes your acceptance of the updated policy. If you do not agree with changes to how your data will be used, you may request account closure before the new policy takes effect and your data will be handled under the previous version until closure is complete.
